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Setting Up GoCardless Payments in WooCommerce: A Step-by-Step Tutorial

As an e-commerce business owner, you understand the importance of providing seamless payment processing for your customers. In today's competitive market, having a reliable and user-friendly payment solution can make all the difference.

About the Author: Thanh Huyen

By Thanh Huyen

As an e-commerce business owner, you understand the importance of providing seamless payment processing for your customers. In today’s competitive market, having a reliable and user-friendly payment solution can make all the difference. One such solution is GoCardless, a popular payment gateway that offers direct debits and bank transfers. In this step-by-step tutorial, we will guide you through the process of setting up GoCardless payments in WooCommerce, the leading e-commerce platform. By integrating GoCardless into your WooCommerce store, you can enhance the payment experience and streamline your business operations.

Step 1: Creating a GoCardless Account 

To get started with GoCardless, you need to create an account. Visit the GoCardless website and sign up for an account. Provide the necessary information and complete the verification process. Once your account is verified, you can proceed to set up GoCardless payments in WooCommerce.

Step 2: Installing and Activating the GoCardless for WooCommerce Plugin

The next step is to install and activate the GoCardless for WooCommerce plugin. This plugin acts as a bridge between GoCardless and WooCommerce, enabling seamless payment integration. Go to the WordPress plugin directory, search for “GoCardless for WooCommerce,” and install the plugin. Once installed, activate the plugin and navigate to the plugin settings.

Step 3: Configuring GoCardless Payment Settings 

In this step, you will configure the GoCardless payment settings in WooCommerce. Access the plugin settings and enter your GoCardless API credentials, including your API keys and merchant account details. This information establishes the connection between your WooCommerce store and GoCardless. Next, select the payment methods you want to offer to your customers, such as one-time payments or recurring subscriptions. You can also customize the user experience by enabling features like pre-authorization and payment confirmation emails.

Step 4: Testing the Integration 

Before going live with GoCardless payments, it’s crucial to test the integration to ensure everything is functioning correctly. Place a test order on your WooCommerce store and go through the payment process using GoCardless. Verify that the payment is processed successfully and that the order status is updated accordingly. Testing allows you to identify and resolve any issues before accepting real customer payments.

Step 5: Going Live with GoCardless Payments 

Once you are satisfied with the testing phase, it’s time to go live with GoCardless payments. Finalize the setup by updating your communication channels to inform customers about the availability of GoCardless as a payment option. Prominently display the GoCardless logo on your website and include it in your checkout process. Monitor the payment process closely and address any issues promptly to ensure a smooth customer experience.

Tips for Successful GoCardless Payment Integration

Integrating GoCardless payments into your WooCommerce store can significantly enhance your payment processing capabilities. To ensure a smooth and successful integration, consider the following tips:

Ensure compatibility with other WooCommerce plugins and themes:

Before integrating GoCardless, it’s important to ensure compatibility with any other plugins or themes you have installed on your WooCommerce store. Some plugins or themes may conflict with the GoCardless for WooCommerce plugin, causing potential issues or errors. It’s recommended to test the compatibility of the GoCardless plugin with your existing setup or consult with the plugin developers for any known conflicts.

Keep the GoCardless plugin and WooCommerce updated:

Regularly updating both the GoCardless for WooCommerce plugin and the WooCommerce platform itself is crucial for maintaining compatibility, security, and access to new features. Plugin updates often include bug fixes, performance improvements, and compatibility enhancements. By staying up to date, you can ensure a seamless integration and mitigate any potential vulnerabilities.

Provide clear instructions and support for customers using GoCardless payments:

Educating your customers about the benefits of using GoCardless payments and providing clear instructions on how to set up and manage their GoCardless accounts can help increase adoption and minimize customer confusion. Consider creating dedicated support documentation or a frequently asked questions (FAQ) section that addresses common inquiries related to GoCardless payments. Additionally, offering responsive customer support channels, such as email or live chat, can help address any specific concerns or issues that may arise.

Promote the availability of GoCardless as a payment option:

Once you have successfully integrated GoCardless into your WooCommerce store, it’s essential to communicate the availability of GoCardless as a payment option to your customers. Place the GoCardless logo prominently on your website, particularly on your checkout page, to increase visibility and awareness. Consider including a brief description of GoCardless and its benefits to encourage customers to choose this payment method.

Monitor the payment process and address any issues promptly:

Regularly monitor the payment process to ensure that payments are being processed smoothly and successfully. Keep an eye on your transaction records in both GoCardless and WooCommerce to identify any potential issues or discrepancies. If you encounter any payment failures or errors, promptly investigate and address them to prevent customer dissatisfaction and minimize disruptions to your business operations.

By following these tips, you can maximize the benefits of integrating GoCardless payments into your WooCommerce store. Providing a seamless and user-friendly payment experience for your customers will not only increase customer satisfaction but also streamline your business operations.


Integrating GoCardless payments into your WooCommerce store can significantly enhance the payment experience for your customers. By following this step-by-step tutorial, you can seamlessly set up GoCardless payments, provide more flexibility and convenience to your customers, and streamline your business operations. Embrace the power of GoCardless and watch your e-commerce business thrive.

If you need any further assistance or specific guidance on setting up GoCardless payments in WooCommerce, don’t hesitate to reach out to Arestós, a leading e-commerce solutions provider. Our team of experts will be more than happy to provide you with detailed instructions and personalized support to ensure a smooth implementation. Contact Arestós today and take your online business to new heights with GoCardless and WooCommerce.

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